Skip to content

For veterinary clinics

Checkups that don’t get missed.

Remind pet owners of appointments and vaccines by text and/or email, answer questions from one inbox and ask happy clients for a review.

  • Pet owners confirm or reschedule with one reply.
  • Vaccine and checkup reminders they actually see.
  • “Ready to go home” messages after surgery or boarding.
Start free for 60 days Talk to us
A sample text conversation with Lakeside Animal Hospital
Lakeside Animal HospitalText message
Today 11:20 am

Hi Dana, Biscuit did great today and is ready to go home! Pick her up any time before 6.

Thank you so much!

We’ll email her care instructions, too.

How it works in a veterinary clinic

Six moments that used to be phone calls

Each message goes out by text and/or email, whichever your pet owners prefer, and every reply lands in one inbox.

The day before Appointment reminders

Reminders pet owners answer

Pet owners confirm or reschedule with one reply, so you know who’s coming.

Reminder: Biscuit’s checkup is tomorrow at 3:00 pm. Reply YES to confirm or NO to reschedule.

YES

When it’s due Reminders

Vaccine and checkup reminders

Send due-date reminders from your client list, so yearly visits don’t slip.

Biscuit is due for her rabies vaccine this month. Reply YES and we’ll call to book.

After surgery Conversations

“Ready to go home”

Let owners know the moment their pet is ready, and answer their questions in the same thread.

Biscuit is awake and doing well. She can go home after 4.

Can she eat tonight?

After a visit Review requests

More 5-star reviews

Happy clients get your Google link, and anyone unhappy reaches you privately first.

Thanks for bringing Biscuit in today! Was it a good visit? Reply YES or NO.

YES, everyone was so kind

Holidays Group messages

Holiday hours and boarding

One message tells every client about holiday hours, or reminds your boarding clients to book early.

We’re closed Thanksgiving Day. Holiday boarding is filling up, so reply YES to save a spot.

Every month Text & email promotions

Wellness offers and new services

Share pet dental month, new services or a new vet with your whole list, and see who clicked.

February is pet dental month: 15% off cleanings. Reply YES to book.

Everything your clinic gets

The tools above, plus a page of your own that pet owners can join from a QR code.

Appointment remindersAppointments, vaccines and yearly checkups.
ConversationsA client directory and shared inbox.
Group messagesMessage boarding clients, new puppy owners or everyone at once.
Review requestsGoogle and Facebook, with unhappy clients sent to you first. Text & email promotionsWellness offers and new services, with click counts. Loyalty rewardsRewards for wellness visits or grooming.

Pet owners stay in control

They choose text and/or email, keep their own contact info up to date and can stop messages at any time. Medical records stay in your practice software.

Suggested plan

Most veterinary clinics start with Growth

It has everything on this page. More than one location? Pro includes three.

Compare all plans

Growth

$249/month

  • Text and/or email messages
  • Waitlist, reservations and reminders
  • Contests, games and surveys
  • Discount cards sold online
  • Every page style
  • 10 staff logins
Start free for 60 days

Questions veterinary clinics ask

Do pet owners need to download an app?

No. Messages arrive by text and/or email. Pet owners can also log in to your page at thanku.deals with a one-time code to see their appointments and messages. There’s no app and no password.

Do we have to change our practice software?

No. Export your appointments or due dates to a spreadsheet and upload it, or add clients one at a time.

What about clients with more than one pet?

Each client has one profile and one conversation, so a family with three dogs gets a single message thread.

What does texting cost?

Text messages are billed by how many you send, separately from your plan. Email is included in every plan.

Try it free for 60 days

Every Growth feature included. We’ll help you set up your first reminders and your review request.

Start free for 60 days Talk to us

See how it works for other businesses