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For pet stores

Rewards for every bag of food.

Reward the customers who come back for food every month, remind them before they run out and fill the store for adoption days and events, by text and/or email.

  • Every 10th bag of food free, tracked on their phone.
  • “Running low?” reminders before they shop somewhere else.
  • Events and adoption days that fill the store.
A sample text conversation with Bark & Bowl Pet Supply
Bark & Bowl Pet SupplyText message
Today 11:00 am

Thanks, Kelly! That’s 10 bags. Your next bag of food is free.

Max thanks you!

Give him a scratch for us.

How it works in a pet store

Six moments that build regulars

Each message goes out by text and/or email, whichever your customers prefer, and every reply lands in one inbox.

Every purchase Loyalty rewards

Every 10th bag free

Customers check in with their phone number, and their progress shows on their phone.

That’s 8 bags of food! Two more and the next one is free.

Four weeks later Reminders

Running low?

A reminder before the bag runs out keeps them coming back to you.

Max might be running low on food. Reply YES and we’ll set a bag aside.

YES, the salmon one

Adoption day Text & email promotions

Events that fill the store

Announce adoption days, pet photos with Santa or a nail-trim clinic.

Adoption day Saturday, 10 to 2, with the county shelter. Come meet your new best friend!

New puppy Group messages

Groups for new owners

Keep a group for new puppy and kitten owners, and send them tips and offers.

New puppy parents: 15% off training treats and crates all month.

Any month Prize games & contests

Grow your list

Run a pet photo contest or a collect-the-set prize game. Everyone who plays joins your list.

Enter our Halloween pet costume contest! The winner gets a $50 card.

After a visit Review requests

More 5-star reviews

Every customer gets your Google link, and anyone with a problem can also reach you privately.

Thanks for shopping with us! Did we help you find everything? Tell us here: thanku.deals/visit/barkbowl

Suggested plan

Most pet stores start with Growth

It has everything on this page. More than one location? Pro includes three.

Compare all plans

Growth

$199/month

  • Text and/or email messages, 1,000 texts a month included
  • Automations, conversations and forms
  • Waitlist, reservations and reminders
  • Prize games, contests and surveys
  • Discount cards sold online
  • 10 staff logins
Request a free trial

Questions pet stores ask

Do customers need to download an app?

No. Messages arrive by text and/or email. Customers can also log in to your page at thanku.deals with a one-time code to see their rewards and offers. There’s no app and no password.

Do customers need a card?

No. They check in with their phone number, and their rewards show on their phone.

Does it work with our register?

You don’t have to change anything. Staff record visits from any phone, tablet or computer.

What does texting cost?

Growth and Pro include 1,000 texts a month for each location (500 during the free trial); more are 2¢ each. Starter doesn’t include texting. A text longer than 160 characters counts as 2 or more, the way phone carriers bill it. Email is included in every plan.

Try it free for 60 days

Pick any plan; you won’t be charged until day 61. We’ll help you set up your food rewards and your first event message.

See how it works for other businesses