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For law firms and legal offices

Fewer missed appointments. Fewer “any update?” calls.

Remind clients of appointments and court dates, answer general questions from one inbox and ask satisfied clients for a review, by text and/or email.

  • Appointment and court-date reminders clients answer with one reply.
  • General questions answered from one shared inbox.
  • Review requests when a matter wraps up.
A sample text conversation with Carter & Lane Law
Carter & Lane LawText message
Today 9:00 am

Hi Jordan, this is Carter & Lane Law. Reminder: your appointment is Tue at 10 am. Reply YES to confirm or NO to reschedule.

YES

Thank you! See you Tuesday.

How it works in a law office

Six moments that used to be phone calls

Each message goes out by text and/or email, whichever your clients prefer, and every reply lands in one inbox.

The day before Appointment reminders

Appointment reminders

Clients confirm or reschedule with one reply.

Reminder: your consultation is tomorrow at 10 am. Reply YES to confirm or NO to reschedule.

YES

Court week Reminders

Court-date reminders

Remind clients of the date, the time and where to go.

Reminder: your hearing is Monday at 9 am at the county courthouse, Room 204. Please arrive by 8:30.

Any day Conversations

General questions in one inbox

Clients ask about scheduling, directions or what to bring, and any staff member can answer.

What should I bring to my appointment?

Your ID and any letters you’ve received. We’ll handle the rest.

New clients Forms

Consultation requests

New clients request a consultation from a form on your page.

Thanks for reaching out! We got your consultation request and will call you within one business day.

Matter closed Review requests

More 5-star reviews

Satisfied clients get your Google link, and anyone unhappy reaches you privately first.

Thank you for trusting us. Were you happy with our help? Reply YES or NO.

YES, thank you for everything

Newsletter Text & email promotions

Stay in touch

Send a newsletter about law changes or free seminars by email, and see who clicked.

Free estate planning seminar Thursday at 6 at the library. Reply YES to save a seat.

Everything your office gets

The tools above, plus a page of your own that clients can join from a QR code.

Built for scheduling, not case files

ThankU.Deals sends appointment times, reminders and general messages. Case details and confidential information stay in your practice management system and secure client portal.

Suggested plan

Most law offices start with Growth

It has everything on this page. More than one location? Pro includes three.

Compare all plans

Growth

$249/month

  • Text and/or email messages
  • Waitlist, reservations and reminders
  • Contests, games and surveys
  • Discount cards sold online
  • Every page style
  • 10 staff logins
Start free for 60 days

Questions law offices ask

Do clients need to download an app?

No. Messages arrive by text and/or email. Clients can also log in to your page at thanku.deals with a one-time code to see their appointments and messages. There’s no app and no password.

Should we discuss cases over text?

We recommend keeping case details out of text and email. Use ThankU.Deals for scheduling and general questions, and your secure portal for anything confidential.

Do we have to change our practice software?

No. Upload appointments from a spreadsheet or add them by hand, and the reminders go out on time.

What does texting cost?

Text messages are billed by how many you send, separately from your plan. Email is included in every plan.

Try it free for 60 days

Every Growth feature included. We’ll help you set up your appointment and court-date reminders.

See how it works for other businesses