The day before
Appointment reminders
Reminders pet owners answer
Owners confirm or reschedule with one reply.
Reminder: Cooper’s groom is tomorrow at 9 am. Reply YES to confirm or NO to reschedule.
YES
For pet groomers
Fewer missed grooms. Happier regulars.
Remind pet owners of appointments, let them know when their pup is ready and reward every visit, by text and/or email.
- Pet owners confirm or reschedule with one reply.
- “Ready for pickup” messages in one tap.
- A free 10th groom for your regulars.
Pampered Paws GroomingText message
Today 1:30 pm
Hi Jess, Cooper is all done and looking handsome! He’s ready for pickup.
Yay! Be there in 15
He’ll be waiting in his new bandana.
How it works in a grooming shop
Six moments that keep the tables busy
Each message goes out by text and/or email, whichever your pet owners prefer, and every reply lands in one inbox.
All done
Conversations
“Ready for pickup”
Send a pickup message from the owner’s profile in one tap.
Cooper is ready for pickup!
On my way
Six weeks later
Reminders
Time for the next groom
Remind owners when it’s time for their next appointment.
It’s been six weeks since Cooper’s last groom. Reply YES and we’ll find a time.
Every groom
Loyalty rewards
A free 10th groom
Visits add up on the owner’s phone, with no cards to lose.
That’s 9 grooms for Cooper! His next one is on us.
Cancellation
Group messages
Fill open spots
Message your short-notice group when a spot opens up.
We have an opening tomorrow at 11 am! Reply YES to grab it.
YES!
After a visit
Review requests
More 5-star reviews
Every owner gets your Google link, and anyone with a problem can also reach you privately.
Is Cooper looking good? Tell us here: thanku.deals/visit/pampered
Everything your shop gets
The tools above, plus a page of your own that pet owners can join from a QR code.
RemindersAppointments and next-groom reminders.
Conversations“Ready for pickup” messages and a shared inbox.
Loyalty rewardsEvery 10th groom free, tracked on their phone.
Group messagesA short-notice group for open spots.
Review requestsGoogle and Facebook, plus a private way for owners to tell you about a problem.
CouponsFirst-groom and holiday coupons on your page.
Your pet owners stay in control
Pet owners choose text and/or email, keep their own contact info up to date and can stop messages at any time.
Suggested plan
Most pet groomers start with Growth
It has everything on this page. More than one location? Pro includes three.
Compare all plansGrowth
$199/month
- Text and/or email messages, 1,000 texts a month included
- Automations, conversations and forms
- Waitlist, reservations and reminders
- Prize games, contests and surveys
- Discount cards sold online
- 10 staff logins
Questions pet groomers ask
Do pet owners need to download an app?
No. Messages arrive by text and/or email. Pet owners can also log in to your page at thanku.deals with a one-time code to see their appointments and rewards. There’s no app and no password.
What about owners with more than one pet?
Each owner has one profile and one conversation, so a family with three dogs gets one message thread.
Does it replace our booking software?
No. Keep booking the way you do now, and upload your appointments or add them by hand for reminders.
What does texting cost?
Growth and Pro include 1,000 texts a month for each location (500 during the free trial); more are 2¢ each. Starter doesn’t include texting. A text longer than 160 characters counts as 2 or more, the way phone carriers bill it. Email is included in every plan.
Try it free for 60 days
Pick any plan; you won’t be charged until day 61. We’ll help you set up your reminders and your rewards.