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For escape rooms, trampoline parks and family fun centers

More parties, more reviews, more return visits.

Book more birthday parties, remind groups before they arrive, ask guests for a review and bring them back with rewards, by text and/or email.

  • Party requests from a form on your page.
  • Booking reminders that cut down on no-shows.
  • Review requests while the fun is still fresh.
A sample text conversation with Lost & Found Escape Rooms
Lost & Found Escape RoomsText message
Today 4:45 pm

You escaped with 2 minutes to spare! Did your team have fun? Tell us here: thanku.deals/visit/lostfound

So glad! Would you share it on Google? It helps us a lot.

How it works at a family fun center

Six moments that keep the calendar full

Each message goes out by text and/or email, whichever your guests prefer, and every reply lands in one inbox.

Birthday season Forms

Party requests

Parents request a party from your page with the date, headcount and package, and you confirm it.

Thanks! We got your party request for Saturday at 1 pm, 12 kids. We’ll confirm within a day.

The day before Appointment reminders

Fewer no-shows

Groups confirm their booking with one reply, and you can remind them to sign waivers ahead of time.

Reminder: your room is booked tomorrow at 7 pm. Please arrive 15 minutes early. Reply YES to confirm.

YES

Right after Review requests

Reviews while it’s fresh

Ask every guest for a review the moment they finish, and anyone with a problem can also reach you privately.

Did your team have fun today? Tell us here: thanku.deals/visit/lostfound

Every visit Loyalty rewards

Rewards for return visits

Visits add up to a free hour or a free room, tracked on their phone.

That’s your 4th room! Your 5th one is half off.

School break Text & email promotions

Fill weekdays during breaks

Send a spring-break or summer special to your list, and see who clicked.

Spring break special: weekday jump passes are $12 all week.

Any month Prize games & contests

Grow your list

Run a spell-it prize game or a “beat the record” contest. Everyone who plays joins your list.

Beat our room record this month and win a free family pass!

Suggested plan

Most family fun centers start with Growth

It has everything on this page. More than one location? Pro includes three.

Compare all plans

Growth

$199/month

  • Text and/or email messages, 1,000 texts a month included
  • Automations, conversations and forms
  • Waitlist, reservations and reminders
  • Prize games, contests and surveys
  • Discount cards sold online
  • 10 staff logins
Request a free trial

Questions family fun centers ask

Do guests need to download an app?

No. Messages arrive by text and/or email. Guests can also log in to your page at thanku.deals with a one-time code to see their bookings and rewards. There’s no app and no password.

Does it replace our booking software?

No. Keep booking the way you do now. Upload bookings from a spreadsheet or add them by hand for reminders.

Can we message a whole party group?

Yes. Add the party’s parents to a group and send details to everyone at once.

What does texting cost?

Growth and Pro include 1,000 texts a month for each location (500 during the free trial); more are 2¢ each. Starter doesn’t include texting. A text longer than 160 characters counts as 2 or more, the way phone carriers bill it. Email is included in every plan.

Try it free for 60 days

Pick any plan; you won’t be charged until day 61. We’ll help you set up your party requests and your review request.

See how it works for other businesses