How it works in a chiropractic or PT office
Six moments that keep the schedule full
Each message goes out by text and/or email, whichever your patients prefer, and every reply lands in one inbox.
The day before
Appointment reminders
Reminders patients answer
Upload tomorrow’s schedule from a spreadsheet, or set reminders ahead of time. Patients confirm or reschedule with one reply.
Reminder: adjustment Thu at 4:30 pm. Reply YES to confirm or NO to reschedule.
NO, can I come Friday?
When someone cancels
Group messages
Fill the opening
Message your short-notice group when a time opens up. The first patient to reply YES gets it.
A 10:00 am opening just came up tomorrow. Reply YES and it’s yours.
YES!
Two quiet weeks
Reminders
Bring back patients who drifted off
Patients who haven’t booked their next visit get a friendly nudge, and their replies land in your inbox.
Hi Chris, we haven’t seen you in a couple of weeks. Reply YES and we’ll call to set up your next visit.
After a visit
Review requests
More 5-star reviews
Every patient gets your Google link, and anyone with a problem can also send a private note straight to your office.
Thanks for coming in today! Was your visit helpful? Tell us here: thanku.deals/visit/backinmotion
Any day
Conversations
One inbox for questions
Patients ask about scheduling, paperwork or directions, and anyone at the front desk can answer.
Do I need to bring anything to my first visit?
Just your ID and insurance card. Wear comfortable clothes!
New this season
Text & email promotions
New services and hours
Announce a new massage therapist, a posture workshop or Saturday hours to your whole list.
New this month: Saturday hours, 9 to 1. Reply YES to book a Saturday visit.