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For car dealerships

Stay in touch from test drive to trade-in.

Send new-arrival alerts to shoppers, keep every conversation in one place and ask buyers for a review, by text and/or email.

  • New-arrival alerts for the shoppers waiting on the right car.
  • Every customer conversation saved in one shared inbox.
  • A survey and a review request after every sale.
A sample text conversation with Riverside Motors
Riverside MotorsText message
Today 4:22 pm

Hi Jamie, the 2024 RAV4 you asked about just arrived. Want to take it for a spin?

Yes! Saturday morning?

You’re booked for Saturday at 10. See you then!

How it works at a dealership

Six moments that sell more cars

Each message goes out by text and/or email, whichever your customers prefer, and every reply lands in one inbox.

New inventory Group messages

New-arrival alerts

Keep groups like “SUV shoppers” or “trucks under $30k,” and message them the day the right car arrives.

Just in: 2023 F-150 XLT with 28k miles. Want to see it this week?

Yes, Thursday after work

Test drive Appointment reminders

Fewer missed test drives

Shoppers get a reminder and confirm with one reply.

Reminder: test drive tomorrow at 10 am. Reply YES to confirm or NO to reschedule.

YES

Any day Conversations

One inbox for every shopper

Every salesperson sees the whole conversation, so customers never have to repeat themselves.

Is the blue Civic still available?

It is! Want us to hold it until Saturday?

A week after the sale Surveys

How was the buying experience?

A short survey after every sale shows what’s working and which salespeople shine.

Congrats on your new car! Tell us how we did in a 1-minute survey.

After the survey Review requests

More 5-star reviews

Every buyer gets your Google link, and anyone with a problem can also reach your manager privately.

Are you happy with your new car? Tell us here: thanku.deals/visit/riversidemotors

Every month Text & email promotions

Sales events and service specials

Announce sales events and service specials to your whole list, and see who clicked.

Year-end sales event this weekend! See this month’s specials at thanku.deals/riversidemotors

Suggested plan

Most dealerships start with Pro

Unlimited staff logins for your whole sales team, and up to three locations. A small lot can start with Growth.

Compare all plans

Pro

$349/month

  • Everything in Growth
  • 3 locations, 1,000 texts a month each
  • Unlimited staff logins
  • Up to 25,000 email contacts
  • Report exports
  • Custom page styling
Request a free trial

Questions car dealerships ask

Do customers need to download an app?

No. Messages arrive by text and/or email. Customers can also log in to your page at thanku.deals with a one-time code to see their messages and offers. There’s no app and no password.

Can every salesperson use it?

Yes. Pro includes unlimited staff logins, and everyone works from the same inbox and customer directory.

Can our service department use it too?

Yes. Send service reminders and “your car is ready” messages from the same account.

What does texting cost?

Growth and Pro include 1,000 texts a month for each location (500 during the free trial); more are 2¢ each. Starter doesn’t include texting. A text longer than 160 characters counts as 2 or more, the way phone carriers bill it. Email is included in every plan.

Try it free for 60 days

Pick any plan; you won’t be charged until day 61. We’ll help you set up your shopper groups and your first survey.

See how it works for other businesses