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For car dealerships

Stay in touch from test drive to trade-in.

Send new-arrival alerts to shoppers, keep every conversation in one place and ask happy buyers for a review, by text and/or email.

  • New-arrival alerts for the shoppers waiting on the right car.
  • Every customer conversation saved in one shared inbox.
  • A survey and a review request after every sale.
Start free for 60 days Talk to us
A sample text conversation with Riverside Motors
Riverside MotorsText message
Today 4:22 pm

Hi Jamie, the 2024 RAV4 you asked about just arrived. Want to take it for a spin?

Yes! Saturday morning?

You’re booked for Saturday at 10. See you then!

How it works at a dealership

Six moments that sell more cars

Each message goes out by text and/or email, whichever your customers prefer, and every reply lands in one inbox.

New inventory Group messages

New-arrival alerts

Keep groups like “SUV shoppers” or “trucks under $30k,” and message them the day the right car arrives.

Just in: 2023 F-150 XLT with 28k miles. Want to see it this week?

Yes, Thursday after work

Test drive Appointment reminders

Fewer missed test drives

Shoppers get a reminder and confirm with one reply.

Reminder: test drive tomorrow at 10 am. Reply YES to confirm or NO to reschedule.

YES

Any day Conversations

One inbox for every shopper

Every salesperson sees the whole conversation, so customers never have to repeat themselves.

Is the blue Civic still available?

It is! Want us to hold it until Saturday?

A week after the sale Surveys

How was the buying experience?

A short survey after every sale shows what’s working and which salespeople shine.

Congrats on your new car! Tell us how we did in a 1-minute survey.

After the survey Review requests

More 5-star reviews

Happy buyers get your Google link, and anyone unhappy reaches your manager privately first.

Are you happy with your new car? Reply YES or NO.

YES, love it!

Every month Text & email promotions

Sales events and service specials

Announce sales events and service specials to your whole list, and see who clicked.

Year-end sales event this weekend! See this month’s specials at thanku.deals/riversidemotors

Everything your dealership gets

The tools above, plus a page of your own that customers can join from a QR code.

Group messagesShopper groups by model, budget or salesperson.
ConversationsA customer directory and shared inbox for your sales team.
Appointment remindersTest drives and service appointments. SurveysAfter-sale surveys that show what’s working. Review requestsGoogle and Facebook, with unhappy buyers sent to you first.
CouponsService and accessory coupons on your page.

Your customers stay in control

Customers choose text and/or email, keep their own contact info up to date and can stop messages at any time.

Suggested plan

Most dealerships start with Pro

Unlimited staff logins for your whole sales team, and up to three locations. A small lot can start with Growth.

Compare all plans

Pro

$399/month

  • Everything in Growth
  • 3 locations included
  • Unlimited staff logins
  • Up to 25,000 email contacts
  • Report exports
  • Custom page styling
Start free for 60 days

Questions car dealerships ask

Do customers need to download an app?

No. Messages arrive by text and/or email. Customers can also log in to your page at thanku.deals with a one-time code to see their messages and offers. There’s no app and no password.

Can every salesperson use it?

Yes. Pro includes unlimited staff logins, and everyone works from the same inbox and customer directory.

Can our service department use it too?

Yes. Send service reminders and “your car is ready” messages from the same account.

What does texting cost?

Text messages are billed by how many you send, separately from your plan. Email is included in every plan.

Try it free for 60 days

Every Growth feature included in the trial. We’ll help you set up your shopper groups and your first survey.

Start free for 60 days Talk to us

See how it works for other businesses