Maintenance day
Group messages
One building at a time
Message just Building A about a water shutoff, or just the 3rd floor about hallway painting.
Building A: water will be off Tuesday, 9 am to noon.
Got it, thanks
For apartment communities and property managers
Reach every tenant in Building A at once.
Keep a directory of your tenants, message one building or everyone in seconds and keep every conversation in one place, by text and/or email.
- Group messages by building, floor or any category you create.
- Every tenant conversation saved in one shared inbox.
- Tenants keep their own contact info up to date.
Maple Court ApartmentsText message
Today 8:02 am
Building A: the water will be off Tuesday from 9 am to noon for repairs. Sorry for the trouble!
Thanks for the heads up
We’ll message you as soon as it’s back on.
How it works for a property manager
Six moments that used to be flyers and phone calls
Each message goes out by text and/or email, whichever your tenants prefer, and every reply lands in one inbox.
Any day
Conversations
One inbox for tenant questions
Tenants message the office, and anyone on your team can answer. Every message is saved with the tenant’s profile.
My kitchen sink is leaking. Can someone come by?
Sorry about that! Maintenance can stop by today between 2 and 4.
The 1st of the month
Reminders
Rent reminders
Send friendly rent reminders by text and/or email, with a link to your payment page.
Friendly reminder: rent is due on the 1st. You can pay online through your resident portal.
Snowstorm
Group messages
Emergencies and weather
One message tells every tenant about snow removal, parking rules or a power outage.
Snow plows come tonight at 10. Please move cars to the north lot.
After a repair
Surveys
How did maintenance do?
A quick survey after each repair shows how your team is doing.
Your sink repair is done! Rate the visit in a 30-second survey: thanku.deals/maplecourt
Lease renewal time
Review requests
More 5-star reviews
Every tenant gets your Google link, and anyone with a problem can also reach the office privately.
Enjoying life at Maple Court? Tell us here: thanku.deals/visit/maplecourt
Everything your property gets
The tools above, plus a page of your own that tenants can join from a QR code in the lobby.
ConversationsA tenant directory with photos and a shared inbox.
Group messagesMessage by building, floor, unit type or any category you create.
RemindersRent, inspection and lease-renewal reminders.
SurveysMaintenance and move-in surveys.
Review requestsGoogle and Facebook, plus a private way for tenants to tell you about a problem.
Request formsMaintenance requests and applications from your page.
Tenants stay in control
They choose text and/or email, keep their own contact info and photo up to date and can stop messages at any time. Every conversation is private between the tenant and your office.
Suggested plan
Most property managers start with Pro
Three properties and unlimited staff logins for your office and maintenance team. A single building can start with Growth.
Compare all plansPro
$349/month
- Everything in Growth
- 3 locations, 1,000 texts a month each
- Unlimited staff logins
- Up to 25,000 email contacts
- Report exports
- Custom page styling
Questions property managers ask
Do tenants need to download an app?
No. Messages arrive by text and/or email. Tenants can also log in to your page at thanku.deals with a one-time code to see their messages and building news. There’s no app and no password.
Can we import our tenant list?
Yes. Upload a spreadsheet of names, units, phone numbers and emails, and assign each tenant to buildings or other categories as you import.
Can tenants see each other’s messages?
No. Every conversation is private between your office and the tenant. Group messages go out to each tenant on their own.
What does texting cost?
Growth and Pro include 1,000 texts a month for each location (500 during the free trial); more are 2¢ each. Starter doesn’t include texting. A text longer than 160 characters counts as 2 or more, the way phone carriers bill it. Email is included in every plan.
Try it free for 60 days
Pick any plan; you won’t be charged until day 61. We’ll help you import your tenants and set up your building groups.