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For hair salons

Booked chairs. Fewer no-shows.

Remind clients of appointments by text and/or email, nudge them to rebook before their color fades and ask happy clients for a review.

  • Clients confirm or reschedule with one reply.
  • Rebooking reminders before they’re overdue.
  • Rewards that keep clients coming back to your chairs.
Start free for 60 days Talk to us
A sample text conversation with Studio 9 Salon
Studio 9 SalonText message
Today 10:12 am

Hi Taylor, you’re booked for a trim and style with Graycen on Thu, Mar 3 at 10 am. Reply YES to confirm or NO to reschedule.

YES

Perfect! See you Thursday.

How it works in a salon

Six moments that keep chairs full

Each message goes out by text and/or email, whichever your clients prefer, and every reply lands in one inbox.

The day before Appointment reminders

Reminders clients answer

Clients confirm or reschedule with one reply, so you know who’s coming before you open.

Reminder: color with Graycen tomorrow at 1 pm. Reply YES to confirm or NO to reschedule.

NO, can we do Saturday?

Six weeks later Reminders

Rebooking nudges

Remind clients it’s time for their next cut or color, before they start looking elsewhere.

Hi Taylor, it’s been six weeks since your last color. Reply YES and we’ll find you a time.

YES, any Saturday

Last-minute opening Group messages

Fill canceled appointments

Message your short-notice group when a chair opens up, and the first YES gets it.

Graycen has an opening today at 3 pm. Reply YES to grab it.

YES!

Every visit Loyalty rewards

Rewards for regulars

Visits add up to a free blowout or deep conditioning, tracked on their phone.

That’s 5 visits! Your next deep conditioning treatment is on us.

After the appointment Review requests

More 5-star reviews

Happy clients get your Google link, and anyone unhappy reaches you privately first.

Loving your new look? Reply YES or NO.

YES, obsessed!

Holidays Discount cards

Prepaid cards for gifts

Sell prepaid cards online that clients give as gifts. Staff redeem them with a PIN.

Holiday gift idea: a $50 salon card, available at thanku.deals/studio9

Everything your salon gets

The tools above, plus a page of your own that clients can join from a QR code.

Appointment remindersConfirm or reschedule with one reply, plus rebooking nudges.
Group messagesA short-notice group for last-minute openings.
Loyalty rewardsVisits toward free treatments, tracked on their phone. Review requestsGoogle, Yelp and Facebook, with unhappy clients sent to you first.
Discount cardsPrepaid cards sold online and redeemed with a PIN.
CouponsNew-client and seasonal coupons on your page.

Your clients stay in control

Clients choose text and/or email, keep their own contact info up to date and can stop messages at any time.

Suggested plan

Most hair salons start with Growth

It has everything on this page. More than one location? Pro includes three.

Compare all plans

Growth

$249/month

  • Text and/or email messages
  • Waitlist, reservations and reminders
  • Contests, games and surveys
  • Discount cards sold online
  • Every page style
  • 10 staff logins
Start free for 60 days

Questions hair salons ask

Do clients need to download an app?

No. Messages arrive by text and/or email. Clients can also log in to your page at thanku.deals with a one-time code to see their appointments, rewards and messages. There’s no app and no password.

Does it replace our booking software?

No. Keep booking the way you do now. Upload your appointments from a spreadsheet or add them by hand, and the reminders go out on time.

Can each stylist message their own clients?

Yes. Every client is in one shared directory, and you can put each stylist’s clients in their own group to message them together.

What does texting cost?

Text messages are billed by how many you send, separately from your plan. Email is included in every plan.

Try it free for 60 days

Every Growth feature included. We’ll help you set up your reminders and your rewards.

Start free for 60 days Talk to us

See how it works for other businesses